At Aisling Daycare, the welfare and safety of your child is of paramount importance to us.

We have devised a comprehensive and extensive booklet of Policies & Procedures to insure that your child receives the highest standard of care.

Below is a brief overview of some of the relevant ones. A copy of all Policies & Procedures can be found on the Parent’s Notice Board in reception for parents to read at their leisure.

Admissions Policy


• A waiting list will be implemented when demand exceeds the number of places that are available.

• When an application form received from potential parents, the details are logged onto the Waiting List database.

• If a place becomes available in a particular room the database is reviewed to see if the place can be offered.

• Places are offered regardless of race, gender, political beliefs etc.

• Children with additional needs will not be discriminated against.

• Children who have older brothers or sisters at the nursery will be given first preference when allocating places.

• The waiting list will be reviewed monthly and places allocated accordingly.

• Parents will be informed in writing when a place is available and will be asked to confirm if they wish to accept the place.

• A settling in period will be agreed according to the child’s needs, during which time you will be asked to complete the necessary information records with your child’s personal details.

Behaviour Management Policy

At Aisling Daycare we promote a positive learning environment by ensuring that the children are motivated, stimulated and involved in a wide range of activities. Through praise and encouragement we promote each child’s confidence and self esteem and allow them opportunities to make decisions and choices regarding their care and learning.

Should a child behave inappropriately i.e hit, bite, punch or kick his / her friends we will:

• Explain to the child what they have done wrong and why it is wrong.

• Re-direct the child to another area of play while the child who has been hurt is being comforted.

• Ignore the behaviour if possible.

• If problems continue, we will encourage the child to talk about the problem and negotiate their own solution (depending on age and stage of development).

• Parents will be kept informed of all issues regarding behaviour.

Biting Policy

Biting is a normal stage of development, commonly seen in infants and young children. It is something that almost all children will try at least once. When it happens it is very stressful for everyone involved, not something to be blamed on the child or their parents.

Children will bite for a variety of reasons, for example they may be upset, angry or frustrated. The intensity of their feelings at this age can be enormous; they also do not have the words to express their feelings or the social skills to negotiate a conflict situation. Biting can be an immediate reaction to those feelings, it can also occur if a young child is teething.

What do we do if a child bites?

• When biting happens, our immediate response is to care for and comfort the child who has been bitten and apply a cold compress to the wound.

• We focus our attention on the child who has been hurt and where possible ignore the negative behaviour. This can be more effective than giving a child lengthy explanation as to what they have done wrong.

• We will observe the child who has bitten and if necessary the key worker will shadow the child in order to pre-empt any further biting incidents.

• If appropriate we will use circle time to explain to children how it feels to hurt our friends.

• We reinforce positive behaviour through praise & encouragement and ensure that children are stimulated through curriculum based activities.

CCTV Policy

As reflective practitioners we monitor and review our practice on a daily basis. The camera is a vital tool for evaluating activities, risk assessing and to assist parents in settling their children into nursery. Parents are welcome to view their child at anytime of the day while at play.

However, in line with our confidentiality policy and Child Protection procedures we cannot allow parents to view an accident that has been caused by another child. Should a parent wish to see footage of an accident that has not been caused by another child, they should advise the manager.

The CCTV footage is stored on our hard drive for one month. If parents would like a copy of the particular accident to be backed up and retained on their child’s file, then they should put their request in writing to Bronagh or Una within 3 days of the accident occurring. This request will be acknowledged in writing and the copy will remain on the child’s file. The cameras are vital in safeguarding the protection of children and staff in the nursery.

Health, Safety & Hygiene Policy

This is an extensive policy which outlines the procedures in place that safeguard children while in our care.

They include:

• Fire Policy & Procedure• Hygiene Procedure• Security & Supervision

• Safety Procedure

• First Aid

• Child Protection Policy & Procedure

For more details on this policy and all our policies, please feel free to read at your own leisure. A copy of the policies can be found on the parents’ notice board at reception.

First Aid Procedure

All staff hold a Paediatric/Emergency First Aid Certificate and are qualified to perform the necessary first aid when required.

If a child is involved in an accident while at Aisling Daycare, the following procedure will be followed:

• Staff will assess the injury while comforting the child.

• For minor injuries, a cold compress and a sterile dressing will be used. Plasters will only be used providing there is consent from parents.

• Management will be informed of all accidents and injuries and if necessary parents contacted.

• Accident report forms will be completed and necessary risk assessments carried out.

• In the event of a serious accident or injury, staff will comfort and reassure the child and use necessary first aid.

• Parents will be contacted and arrangements made to transport the child to hospital.

• If a child loses consciousness, a trained first aider will carry out the necessary ABC procedure and place the child in the recovery position until an ambulance arrives. Parents will be contacted.

Transition Policy

When your child reaches the stage of development that requires activities and equipment to further their learning, we will look at moving your child to the next room. This will challenge your child’s learning and to enable them to reach their full potential.

We will ensure that you are made aware of where their child’s new room and introduce you to your child’s new key workers.

Where possible we will ensure that a familiar staff member will move with the child or will assist in the settling in process. We will follow the settling in policy and introduce your child gradually to their new room initially for 1hr then progressing to 2hrs then 4hrs.

Child Protection Policy

At Aisling Daycare, safeguarding children is our main priority, we recognise that the welfare of each child is paramount, and that the children in our care are treated equally and with respect. We are committed to practice that protects children from harm as outlined in the Children (NI) Order 1995.

The child protection policy outlines the signs & symptoms of abuse, code of behaviour for staff, procedure for dealing with concerns and our whistle blowing policy.

Our intimate care policy states that we value and respect all children in our care when changing a child’s clothing, changing their nappy and taking them to the toilet. For more information, please read the full policy on Child Protection, Whistle Blowing and Intimate Care, available on the parents notice board.

Collection Policy

This policy outlines our procedures for collecting your child from nursery as stipulated by the Department of Health & Social Services. It is our legal and moral duty to safeguard children from harm; therefore we must ensure that staff are aware of exactly who collects each child each day.

• A daily register will be kept for each child, stating who will be collecting him/her.

• Staff must be notified if there are changes as to who will be collecting the child.

• In the event that staff have not been informed and do not know the person collecting the child, parents will be telephoned to confirm their identity. Photographic identification must be produced.

• Parents are advised that our opening times are strictly 7.30am – 6.00pm, we are not insured or registered to have children on the premises out of these hours. In the event of a parent being late to collect their child, two staff will remain in the nursery reassuring the child and providing activities. A member of staff will contact the child’s parents or nearest relative. In the unlikely event that parents or relatives do not arrive within a reasonable time frame (1 hr), staff will contact the duty social worker.• Parents will be charged a late collection fee of £20 for every 15 minutes late or part thereof.

• No one under the age of 18yrs will be permitted to collect any child from our care. If this happens, the parent / carer will be informed and the child will remain in our care until the appropriate person has arrived. • Only children aged 0-12 yrs who are registered to be on the premises can attend the nursery.

• In the event of a change of circumstances with parents i.e separation / divorce, please be advised that we do not have the legal right to refuse access from a parent who has parental responsibility without a court order.

• Parent’s are advised to take due precautions when leaving the nursery to the car park, as it can be busy at collection times. Staff will assist if required.

Equal Opportunities Policy

This policy outlines our commitment in promoting equal opportunities for all children in line with the Disability Discrimination Act 2005. Please read the policy for more details.

Comments & Complaints Procedure

We value parents input and use their suggestions to improve our practice. You can leave a review on our face book page or place a suggestion in the post box at the front door.

Parents are also encouraged to complete an annual questionnaire and review our practice and policies.

Healthy Eating Policy

During each child’s settling in period we discuss with parents our menu. At that point we can ascertain if the child has any dietary requirements, food allergies, preferences or intolerances. We will work with parents to plan to meet each child’s individual needs regarding food.

• We promote positive eating habits by promoting the social aspect of eating together and encourage good table manners.

• Our menu is balance and nutritious with a wide variety of fruit and vegetables.

• Throughout the weaning process, consultation and communication with parents is vital in providing the correct textures, tastes and when introducing new foods to babies.

• You are encouraged to make bottles up at home or to send in readymade cartons for your baby. We will follow your baby’s particular feeding routine.

• Babies bottles will be labelled and stored in the milk fridge at the appropriate temperature and heated following parents instructions. Bottles served at room temperature will be stored in a specified area in the cupboard in the baby room.

• Nursing mothers will be contacted in plenty of time to ensure that babies do not become distressed or upset. Breast milk will be clearly labelled and stored on the appropriate self in the milk fridge.

• During meal times children are encouraged to use the appropriate cutlery according to their age and stage of development and will be encourage to feed themselves.

• Older children will be encouraged to choose and make decisions regarding food i.e. using the buffet style break. This promotes freedom of choice, independent thinking and builds self esteem.

• We involve children in food related activities e.g tasting foods from different parts of the world or participating in cooking activities.

• Children will not be given fizzy drinks, sweets or food high in sugar.

• For special occasions such as Halloween & Christmas parties, we will provide savoury foods and a few little treats.

• You are asked to inform kitchen staff or your child’s key worker should your child have a particular food preference or allergy. The kitchen staff work closely with parents to cater for the likes, dislikes and food intolerances of all children.

• You are invited to social occasions and parties throughout the year to foster a positive social aspect of food and eating together.

Basic Food Hygiene

Kitchen staff, management and a member of staff in each room hold Basic Food Hygiene certificates, which are updated every three years.

Nut Free Zone

Some children who attend the nursery may have nut allergies, therefore we all need to be mindful of food that may contain nuts.


The nursery follows the HACCAP (Hazard Analysis Critical Control Point) programme which ensures the highest food safety and hygiene standards. Core temperatures of food are taken prior to serving and before feeding and recorded daily. Fridge temperatures are also taken and recorded twice daily.

Transport of Food

Our food is delivered weekly with the temperatures of the delivery van taken. Fruit and vegetables are delivered from our local green grocers, and we buy our meat from a reputable local butcher.

Scores on the Doors

We take utmost pride in providing the highest standard of nutritous, healthy foods for your child whilst maintaining our continuous 5 star rating.

Staff as Role Models

During break and lunch times, staff will sit with the children, interacting with them and conversing, making it a social occasion. Children are not rushed when eating, and are given time to enjoy their meal in a calm and relaxed atmosphere.